kindware-privacy-policy

Privacy Policy for Valor BCV

Effective Date: March 10, 2026
Developer: Kindware Studio

Kindware Studio (“we,” “us,” or “our”) operates the Valor BCV mobile application (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

No Financial Data Collection: Valor BCV does not request, collect, or transmit any financial information, bank details, or personal identifiers. It is a strictly informational tool.

1. Information Collection and Use

We use PostHog to help us understand how users interact with Valor BCV. This involves the collection of technical data such as device model, OS version, and app usage patterns (e.g., screen views and button clicks).

Data Types Collected:

• Device Information: We automatically collect information about the device you use to access the Service, including the Device Model and Android Version.

2. Purpose of Data Collection

The information we collect is used solely for the following purposes:

• App Compatibility: To ensure the app functions correctly on your specific hardware and software version.
• Optimization: To improve the performance of Valor BCV for different device profiles.
• Internal Logging: To monitor technical performance and troubleshoot errors.

3. Data Storage and Retention

We use technical identifiers to understand aggregate app usage without identifying individual users.

• Anonymous Identifiers: PostHog uses an automatically generated, random unique ID (a “Distinct ID”) to distinguish between unique devices. This helps us count unique active users and troubleshoot performance issues. This ID is not linked to your name, email, or any personal identity.
• Retention: Usage data and these anonymous identifiers are retained in our analytics database (PostHog) to analyze long-term performance trends.
• No User Profiles: We do not create persistent personal profiles or track behavior across other apps or websites.
• Data Deletion: Although we do not collect personal identifiers, you may request the deletion of the technical data associated with your device’s anonymous ID by contacting us at the email address provided below.

4. Third-Party Services

We use PostHog as a third-party analytics provider to help improve our service. PostHog processes data on our behalf and does not sell your data to third parties. For more information, you can review PostHog’s Privacy Policy

5. Data Security

The security of your data is important to us. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We use standard protocols to protect data during transmission to our server. Data transmitted to our analytics provider is protected using standard encryption protocols (HTTPS/TLS).

6. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:

Email: kindwarestudio@gmail.com